ABC company which is an MNC sells mobile telephones. It supplies customers with telephones and wireless telephone connections. Customers pay an annual fee plus a monthly charge based on calls mad. The company has recently employed a consultant to install a balanced scorecard system of performance measurement and to benchmark the results against those of ABC com's competitors. Unfortunately the consultant was called away before the work was finished. You have been asked to complete the work. The following data is available.

ABC Company
Operating data for the year ended

Sales revenue	Tk. 480 million
Sales attributable to new products	Tk. 8 million
Average capital employed	Tk. 192 million
Profit before interest and tax	48 million
Average number of customer	19,60,000
Average number of telephones retuned for repair each year	10,000
Number of bill queries	12,000
Number of customer complaint	21,600
Number of customer lost	1,17,600
Average number of telephones unrepaired at the end  of each day	804

Required :

Calculate the following ratios and other statistics for ABC com. for the year ended
31 December 2023 :
(i) Return on capital employed;
(ii) Return on sales (operating margin);
(iii) Asset turnover;
(iv) Average wait for telephone repair (in days);
(v) Percentage of customers lost per annum;
(vi) Percentage of sales attributable.