Case-2 : Settlement of Dormant Joint Account and Safe Deposit Locker in the absence of account holder.

Background :

Mr. Anwar Hossain and Mrs. Farida Hossain jointly opened a savings account at your branch designated as "either or survivor". The account had been inactive since 2018. In January 2026, Mr. Rafique Hossain aged 25, visits the branch and claims to be the any son of Mr. Anwar Hossain. He submits the following information :

• He has an old statement of account in his possession.
• His mother Farida Hossin, passed away in 2015.
• His father Anwar Hossain, left the house in 2012 and has been missing since then.
• He has heard that there is also a safe deposit locker in their name, but the locker key cannot be found.

Mr. Rafique requests the bank to release the balance of the savings account and hand over the contents of the locker.

Based on the case described above, answer the following questions :