You have been using a credit card for a few years. Your recent billing statement shows a purchase transaction of Tk. 20,000. You know that this information is incorrect. Write a letter to the card issuing bank. Explain what has happened and say what you would them to do about it. You should write at least 150 words.
05.02.2021
To
The Head of Card Division
Dhaka Bank Ltd.
Motijheel, Dhaka
Subject: Prayer for a solution of incorrect transaction of Tk. 20,000 of my credit card.
Dear Sir,
With humble respect I want to draw your attention to incorrect purchasing transaction of Tk. 20,000 in my credit card. I have been using a credit card of your renowned bank for three years. My credit card No is 115-200-004836. My card limit is Tk. 5,00,000. Yesterday (03.02.2021) I went to a nearby branch to have a billing statement against my card. I was astonished to see my billing statement as there was an unusual purchase transaction in my account. It shows that a purchase worth Tk. 20,000 has taken place in 01.02.2021 which is totally incorrect. So I want a concrete solution to this problem.
May I, therefore pray and hope for a better and immediate co-operation to this fact and oblige me thereby.
Sincerely yours
Pronay Tirki
Credit card No. 115-200-004836.
Mobile: 07170000000